Communication Management

Relationship conversation

“The biggest problem in communication is the illusion that it has taken place.”

When lines of communications are not open or are not clear it is common for misunderstanding to become exaggerated and overly hostile, developing distrust, fear and anxiety within the relationship. There’s a certain amount of inertia that then must be overcome to start communication which was already difficult to begin with and issues are then addressed at the damage stage, rather than an informative or awareness stage. We simply don’t start to communicate until damage is actually done and resentment has built to the point where avoidance is no longer an option.

So too when we start to evade issues and topics from our partner, when we speak in half-truths or hold back in being honest, open and sincere, we start to drift into a soft form of dishonesty and are shutting down a channel of communication that is critical for the health and welfare of any relationship.

We need to have more than just an ‘open door’ policy with our partners. We need to have already shown and exhibited a forum and willingness to talk about issues of the day, as well as the operations of our relationships, prior to when we actually have a real issue, problem or challenge to overcome.

Nature of Management

Management is about doing systemized methods of time-tested and proven behaviors repetitively over time to get desired results and maintain relationships. Often they tend to be boring and mundane, until the time that they’re not, which is when they are most needed and become so valuable. Communication management is about insuring that interpersonal coordination and interaction with your partner is taking place to resolve issues, stresses, tensions or challenges that the relationship is currently facing, to make sure that the relationship is working effectively and efficiently.

You need to Lead

As a man, it will be up to you to initiate, lead and to manage this line of communication (amongst several others). While we can recognize and appreciate the fact of gender equity between the sexes and should thus come to expect women to be equal partners in managing the lines of communication, a simple fact of biology remains in opposition to this; Hypergamy… and when social conventions and biology clash, biology surely is to win out (nature always wins). Specifically a woman’s sexual attraction trigger of social dimorphism the behavioral traits associated with masculine behaviors of leadership, assertiveness and assuredness, will prevail over her social conventions and desire to be co-equal partners in managing the relationship. She will expect you to lead and will be naturally attracted to men who do. Do not lose out on establishing and maintaining this critical point of attraction within a relationship.

SHE IS YOUR TEAM!

It is critical of any manager to know and understand their team and staff. Make no bones about it, your partner is your team! Let me say it again; SHE IS YOUR TEAM. If she isn’t, if she isn’t someone you would go into business with, someone you trust to represent you, to speak for the relationship and to conduct the business of your relationship in public, you’ve chosen poorly, very poorly and need to reinvestigate your actions leading up to that decision. If she is, you need to acknowledge and validate that by treating her as though she is an essential asset and part of your life, by making time to hear and understand what is going on with her and her world as it relates to her and that she means more to us than being a life accessory in our lives.

Weekly Staff Meetings

One of the most important things a manager will do during the course of the week is to meet directly with their staff and team conducting the planning, organizing, managing, monitoring and decision-making that is required to run the operations of a business, as well as the personal interactions that makes your team feel connected and informed. As a business manager it is incredibly important to go beyond this and make a direct connection and develop a personal rapport with your team members individually. We have to go beyond the basic awareness of someone’s life, to really having a personal understanding and investment with our staff, before we can expect them to truly have one with us. As such there is an amazing difference between asking a co-worker about their weekend and asking them how specifically how ‘Johnny or Jane’ did in their specific after school activities, or whatever it is that is really important to them. We have to know and relate to what is important to them before they will relate with us. We lead by example.

Weekly One-on-Ones

Relationships are no different, except we get the methodologies backwards… we typically know to spend quality time with our partners, talking, sharing, listening and validating them, but rarely do we take a businesslike approach to the business management portion of our lives and the relationship by planning, organizing, managing, monitoring and making decision that needs to take place within the relationship to run smoothly. It is important that we do so and conduct both, separately. Do not mix one with the other, as it is too easy to mistake one emphasis for the other. Quality time is quality time. Business time is for business. Part of management is knowing when to share, bring up or discuss what, at what times and places. It is for these reasons that I believe it is important to set aside regular time each week to solely have a business relationship one-on-one with your relationship partner.

Reservoir of Goodwill

By holding and conducting regular one-on-ones with your partner you’ll develop a reservoir of goodwill, understanding and sound connection prior to needing it. When it’s needed is no time to start figuring out the dynamics of interpersonal communication nor to foster the good will required to sustain it. If you don’t, you are establishing a relationship culture to managing through crisis and conflict management… that’s poor management on your part and likely to be highly unsuccessful methodology, as most failed relationships will attest.

Present, Tested, Vested

Lines of communication must already be present, tested and vested… Those early established communication efforts are a proven commodity, building trust, respect and confidence in future communication needs and requirements, such as time when we need to give feedback or as importantly when our partners need to express a measure of it. Who would you rather talk to a serious issue about with; a partner you’ve never had a serious discussion with, or one who has been open and receptive to a variety of relationship type discussions over time with you?

Pattern of Behavior

Doing so establishes patterns of behavior… regular one-on-ones develop that pattern, provide that opportunity for communication, and can be relied upon to exist in the near future (because our partners can’t always rely on our powers of perception). Small issues can be discussed early, before they swell up into larger issues, due to neglect, ignorance and the age-old issue that problems tend to multiply if left unaddressed. By holding regular one-on-one our partners know there is an open forum for them to bring a topic up in the very near future, relieving the potential for built up tension, frustrations and anger that will ultimately result in a critical confrontation, one which will likely go very poorly if she doesn’t have the skills to hold a minor confrontation, let alone a critical one.

First Step

Opening lines of communications is also an amazing important first step in de-escalating conflict. Just by establishing communications many misunderstandings can be cleared up, understood, corrected and avoided. Trust and respect can be preserved, which should be the cornerstones of any healthy relationship.

Silent Treatment-Word of Warning

Along those lines couples should never give the other the ‘silent treatment’. This will only hinder and deteriorate the relationship by blatantly showing disrespect and invalidating your partner. In a healthy relationship, partners should be able to come together in good times, and bad… We may be angry, upset, & hurt, but our partner should be our emotional safe place to go to. If not, the relationship is in serious trouble and ill-health.

It Works…

While it may seem obtuse, overly simplistic and incredibly boring to make regular time to sit down to lead and discuss the business management of our romantic lives, it does provide the incredibly important frame-work and forum needed to accomplish our relationship goals, to help it move more smoothly and effectively through the rigors of life. Is she not, is the relationship not, are we not worth having a five-minute discussion to clear the air and to manage the life we want?

Providing Feedback

“Without feedback you’re operating in a vacuum”

We live in a world and age of constant feedback, most of it subtle, others not so much. We recognize intuitively, if not rationally, that there is a direct correlation between performance and structured feedback, yet in an area as critical in our lives, such as an intimate relationship, we tend to provide little leadership and guidance to our partners, until a boundary has been breached. A strong, healthy relationship will be one in which both parties are able to grow and develop within a safe, secure and trusting environment. That growth and development will be fostered in part under an observance and guidance of well-meaning and appropriate feedback, geared towards removing conflict and improving the relationship bond.

Checking your relationship altitude

To perverse goodwill and not risk alienating our partner, structured feedback should only occur if there is truly a constructive purpose for it and you have a surplus reserve of emotional goodwill in supply. (There is a major difference between providing your partner feedback and becoming her parent.) You should be well versed in the 4:1 praise-criticism ratio where this is the baseline between respondents stating that they feel “OK” in their relationships and not being “OK”. Going below this ratio level and we are at risk of alienating our partner and ultimately bankrupting the relationship. This simple form of social diplomacy should be a basic guide and indicator of how much emotional reserve is available and potentially how well received your feedback will be, prior to deciding to initiate any structured feedback with your partner. If need be, build your relationship and partner up prior to putting any additional pressures on them or the relationship. Note: this does not mean metering our praise like a ‘yes, ladder’ just prior to going for your ‘sale’ of providing feedback.

A.S.A.R.

Providing feedback in real-time may not be to everyone’s, nor the relationship’s best interests or option. Even though any incident or concern may be fresh in everyone’s mind, discretion is the better part of valor. Rather than focus on a general policy of ASAP in addressing an issue, a better and more appropriate approach of ‘As Soon As Reasonably Ready’ (ASAR) should be considered. This gives you enough time to collect your thoughts, prepare them and to initiate the discussion in a calm and reasonable manner, aka ‘like a man’.

Value Follows Energy

How you approach a critical conversation, how you initiate it, the tone and attitude of your words and the nature of your body language matters more than what you say to your partner. The first few seconds of the interaction sets the tone for everything that follows, whether your partner feels under attack or is being guided and received by a loving and caring hand. It is important to remember that value follows energy. Where is your emotional state when addressing your partner? Is it loving? Is it controlling? Is it angry? Is it upset? Is it condescending? Learning to control the emotional state of the conversation will do more for helping to direct the consequences of your conversation, than your words ever will.

A Spoon Full of Sugar

Un-prepare content is rarely palatable. In conveying your thoughts make sure to infuse and express appreciation for your partner. Doing so not only takes off the rough edges of the topic but adds fuel and incentive for initiating change. It is also important to express concern regarding the nature of relationship, as this discussion is about avoiding breaching potential boundaries or failed expectations, which will have a much greater damaging effect to the relationship if left un-addressed. You must be sincere in this regard. It communicates that you care and have respect for your partner. Without it you’re unlikely to foster and empower change.

The Power of “I”

Before launching into the specifics of your concerns it is vital that you place it in context. This is about how you feel. This is about what you have observed. This is what you are noticing. These concerns are about your perceptions. Make sure your partner understands that, by addressing your concerns with “I” statements. Once you have done so, then you are free to address your specific concern, while focusing on the behavior or actions in question. It is important to never make this about your partner, but upon specific behavior or issues. No where during this is it appropriate to bring in snarky comments, sarcasm or character attacks. Lead the relationship by example.

Channel Dr. Phil

Having just communicated the issue of concern, but before actually making your request for change, elicit your partner’s input into the situation. What’s driving the behavior? Why do they feel it’s appropriate? Are they aware of how this makes you feel? In conducting any emotional needs communication it is important to be honest about your own needs, while at the same time validating your partner’s, by providing respect in understanding them by applying the techniques of active listening, prior to soliciting change or proffering specific suggestions of alternative behaviors and collaboration in doing so.

The Cornerstone

Only after your partner has been heard, understood and re-affirmed are you truly free to make room for change. Having done so, frequently people will fail to verify acceptance or understanding back from their partner in exchange. Confirming that your partner hears, understand and recognizes the importance of what you have expressed, after-all, is the cornerstone of the entire conversation. Check their understanding not only of the issue at hand, but their commitment and agreement to amending the issue.

Bring it together

In going through the conflict management points of determining the context, setting the tone, taking perspective and discussing emotions it is vital to resolve any emotional needs communication with re-affirming your belief in your partner as a person and the value you hold for the relationship in general. We started this process with an understanding of the hazardous half-minute, end with the same sensitivity, caring, affection and appreciation.

Staying Positive

Troubles seldom disappoint

As a gender men are expected to take the lead socially in almost every aspect of the courtship ritual and early developments of initiating the baseline of that relationship is established by concealed negotiations of what we except by accepting initial patterns of early behavior from our potential partner. Being cognizant and astutely observant of initial patterns of behavior or personal narrative, while dating, coming from a potential partner can help us increase the probability of establishing a healthy and productive relationship by filtering and screening those potential mates. These values should be treated and regarded as boundaries as establishing limits to what you will accept into your life and with those that you invite in. One of the most important is the ability of a couple to accentuate the positive in life more than those that choose to revel in the negative of life.

Too much EQ

Women often fall victim of cluster of personality traits and attributes that promotes excessive effusiveness, which in times of stress heightens their vulnerability, insecurity and emotional state that leaves them not only needing but desiring a strong, secure and emotionally stable figure in their lives. That figure has historically has been filled by stoic male partners, to re-establish an emotional baseline of emotional self-worth, security, and stability. The new girl order simply is creating an environment and culture in which historic masculine roles are not valued, developed and respected in men. As such, we are raising new generations of men lacking or devoid of these traits, characteristics and attributes. This is nowhere more apparent than when we look at the divorce initiation rates, between gay couples, as lesbians tend to divorce at a vastly higher rate than homosexual couples, where these skills, attributes and personality traits are typically not as developed or missing altogether individually and within the coupling. Even with the staggering high divorce rates within heterosexual couples, it pays to have a masculine male in the relationship that is able to objectively sort out emotional trivialities, as to define and interpret what is important, by taking issues into perspective, by accepting accountability for one’s emotional state, and being emotionally secure in the face of adversity, which are not historically feminine traits.

Strongest frame wins

Emotional contagion is the unconscious tendency to mimic the emotions of others, (the stronger frame wins), which takes place continuously within a relationship. Without being aware or insulated from it when the behavior or emotions are negative can become a disastrous effect individually and ultimately within a relationship. Emotional detachment is the concept of insulating oneself from the emotional contagion. It is completely possible to be emotionally supportive, without being emotional immersed. Establishing that emotional boundary is critical to maintaining emotional context, stability and security, as poor attitudes, bad emotions, and negative outlooks are all contagious and detrimental to emotional health and a relationship. If you don’t set a baseline standard for what you’ll accept in life, you’ll find it easy to slip into behaviors and attitudes or a quality of life that is far below what you deserve.

Bad apples

First order of business of any leader is to eliminate the negative rather than accentuate the positive, as the negative has repeatedly shown in study after study has a disproportionate impact, as compared to the power of the positive. All militaries know this and have framed their entire institutions around this concept. Businesses marketers realize this concept as well, as a bad stereotypes and reputations are easier to acquire, and harder to shed, than good ones. As the male, it will fall to you to hold a critical confrontation when the patterns of acceptable behavior, attitudes and emotions exceed healthy boundaries. This should be done in conjunction with emotional needs communication and active listening skills for best results.

Resisting reality

More often than not, one’s emotional state is a function of how one interprets events, rather than what actually happened. Our emotional state (good or bad) is generated by interpretations of events. Taking personal responsibility for your happiness involves, ultimately adopting a ‘trust mindset’ which refers to the willingness to fully and unquestioningly accept the outcomes you are dealt with in life and ‘trust’ within yourself you are capable and able to handle what comes. To do so otherwise is the hallmark for embracing misery and suffering.

Think like an optimist

People who don’t give up tend to interpret setbacks as temporary, local and changeable. The best way to immunize a partner against depression, anxiety, and giving up in the face of failure or perception of it is to teach them to think like optimists in adjusting their self talk, setting goals in small attainable steps, to mentally rehearse succeeding in their efforts and activities and to learn active stress reduction techniques to soothe their mind and bodies. These are the same psychological techniques taught and demanded of special warfare candidates going through Special Forces selection process. These techniques work and are valued and utilized by those who require success in the face of overwhelming adversity.

Behavior economics

Researchers have shown for a relationship to succeed, the positive and good interactions between a couple must outnumber the negative by a factor of 5:1. If the ratio falls below that, the relationship is likely to fail. In studies the best indicator of happiness was the frequency of eating with friends and family… If you were to choose one activity to produce an emotional upswing, start with breaking bread with those that make you smile, laugh and forget your troubles. Having a special meal together can be an immediate remedy, but often you just don’t have time to prep a meal on the fly, which is why I recommend having a nice bottle of wine always at hand. By taking time to stop the normal pattern of daily occurrences and slowing things down and making them more pleasurable, while you actively listen and provide emotional support can help offset a negative emotional occurrence. A pre-emptive solution is to enlist allies on a regular basis, by having regular shared meals with friends and family to establish a higher emotional happiness baseline long prior to any troubles.

Express gratitude…

Expressing gratitude and sharing appreciation for a partner is the primary means for creating a positive relationship internally. As a man, it will be your role to lead by example to establish the relationship culture of appreciation, acceptance and love. By looking for and accentuating the positive qualities in your partner and humbly acknowledging the difference that she has made in your life, you not only validate her contributions but attract them as well. Showing genuine appreciation for your partner is one of the most powerful ways we can empower each other in a healthy relationship. Likewise, learning to expressing gratitude during times of extreme sorrow, pain or hardship can be done to help lift the spirit, by giving thanks. Your heart doesn’t need to be smiling when doing so.

Happiness advantage

For years psychologist have known that thriving couples accentuate the positive in life more so than those that languish do. They not only cope well during hardship but also celebrate the happy moments and work to build more of those into their lives. A simple behavioral tactic to boost the happiness ratio and to help strengthen emotional bonds with your partner is to actually celebrate success as they occur. The most simple is to just be consciously aware and present when your partner is discussing and sharing an achievement. Sprinkling in regular ‘high-fives’ and ‘you-go-girl’ comments often spike the happiness and focus upon a shared achievement. For bigger occasions, setting time aside from your routine to properly celebrate is in order. These needn’t be big, over the top costly extravagances, but having a bottle of champagne on hand chilled in the fridge affords one the immediate flexibility to toast, accentuate and recognize achievement or success at a moment’s notice. If those moments haven’t occurred in a while, or a natural stasis of life occurs, break the pattern and just celebrate being together. It’s a fairly simple process to plan and develop your life to regularly celebrate the living of it.

 

Conflict Management

“See the forest through the trees”

Conflict within a relationship may be frustrating, but is it really worth the incredible effort required to tackle it? Ask yourself; what is the cost of conflict avoidance or incompetent conflict resolution skills? The cost of conflict incompetence is a poisoned relationship… poisoned by anger, fear, defensiveness, negativity, hurt and embarrassment, combined with misunderstanding and distrust, which will weaken individual morale and obviously strain the relationship. This poison just doesn’t remain stagnant. It festers into a boil that mars even the most beautiful of intimacies. Lastly, what does conflict avoidance say about a man, his leadership ability, and his relationship fitness?

Men as leaders can manage conflict and improve an emotionally hostile situation, by learning to replace destructive behaviors with constructive behaviors, while seeing past the immediate issue for the impact it has on the course of the relationship. Doing so men will see a difference in how a specific conflict plays out and how conflicts generally apply within their relationships overall.

Determining the context

One of the utmost decisions you will have regarding a conflict is determining the time and place of it. Even if the conflict is thrust upon you, as a man, it is your role to determine the appropriateness and timing of it. If the context isn’t appropriate, or the emotions are getting out of control, it is essential to delay, postpone or defuse the mounting tension before carrying on. This can be as simple as calling a momentary time-out, defusing the tension by bringing the bigger picture into scope and highlighting shared emotional consideration and re-affirming emotional security by doing so, or postponing the conflict discussion until a later defined date. With regards to postponing the conflict, be sure to set a specific time frame and context in which you will discuss the conflict issue. This isn’t a dismissal, but a genuine acknowledgement that an issue needs to be addressed, but now, is not the time and place to discuss it. This is very much a form of boundary setting and needs to be treated and viewed as such. A partner unwilling to do so, is being disrespectful of you and the relationship. It is equally important for you to be seen following through on your promise to re-engage at the previously agreed upon time. Do not wait for the time to arrive and have your partner initiate the discussion. Be a man about it. Control the timing, context and the initiation of the conflict discussion, as promised. Realize that this is a form providing emotional security, for both of you, as well as the relationship.

Setting the tone

As a man and a leader you will be tasked with setting the tone of the conflict, through leading by example. Emotionally deterred leaders are poor ones. Letting emotions run-away is a sure sign of a failed leadership and a general fitness test in a man. This doesn’t mean you can’t respond emotionally when and where appropriate and justifiable, but getting pulled ‘off-sides’ with regards to emotional escalation with your partners behavior or emotions isn’t acceptable. You simply lose credibility as a man and as a competent leader while tarnishing your established image. At these moments, what are you emotionally telling your partner? What is her emotional take-away from the situation? It’s one thing to develop your brand when selling to the client, it’s another when dealing with an issue on the back-end in customer service. It’s not enough just to choose your words wisely, but you need to establish and control the tone of the conflict as well.

Taking perspective

As with any conflict there tends to be a critical mass of emotions surrounding a perceived failed expectation, and the issue at hand may only be a symptom of it, not the underlying cause or motivator for the conflict. For this reason, it is incredibly important to try to understand the other person’s point of view and more importantly where they are coming from emotionally. Focus on their words and behaviors, not your assumptions. Asking yourself, or more importantly, asking them, “why do you think that?”, can open the doors to a greater understanding of what the real issue is to them. Learning to actively listen to the other person with the intent of understanding rather than debating. It is important that your partner be fully heard, don’t interrupt, let them finish what they are saying, then summarize their points of view regarding the conflict BEFORE presenting your ideas and opinions.

Discussing emotions

There is a remarkable difference between ‘discussing emotions’ and ‘expressing emotions’. While emotions will surely be at the core of a conflict, letting emotions get away from one another and getting caught up in the moment emotionally will be severely detrimental. It is immensely better to discuss emotions in a forthright, appropriate manner, rather than have pent-up emotions expressed uncontrollably. To properly address emotions, make sure that the emotions being expressed is helpful, is specific and reflects your point of view, such as using the phrase “I feel”, “I am frustrated because” etc.. Refrain from using words or terms that project blame, condescension or judgment.

Creating solutions

Today’s man is expected to showcase leadership skills that have vastly heightened sense of emotional intelligence with regard to collaboration skills, consensus achievement, team building and forging strong personal connections throughout the conflict process, especially in this Sexual Market Place. It is for these reasons, it is best to jointly review the underpinnings of the conflict and together propose and chart changes of patterns of communication, held expectations, defining emotional promises and agreed upon behaviors associated with resolving the conflict. Woe be it to any man who relies on the age-old patriarchy leadership skill of alpha dominance to ‘resolve’ a dispute. The likely outcome will be an emotional insurgency by your partner that will ultimately be resolved when she act upon her natural hypergamy to fortify her failing sense of self-worth, self-esteem and self-respect, by spreading herself for an emotionally intelligent alpha cock who ‘gets her’. …and yes, he will, no doubt repeatedly, as sex with women tends to follow those that hold their emotions.