Managing Conflict

AngryCouple

“Conflict is inevitable, but combat is optional”

The Nature of Relationship Conflict

Real conflicts in relationships are more than just elements associated with let downs, frustrations, incivility or broached boundaries. They’re deeper and more powerful than arguments and disagreements would at first appear. Relationship conflicts are situations where you or your partner perceive an emotional menace, whether that menace is real or imagined. What’s worse is that they tend to repeat and don’t go away from one relationship to another—that is, these menaces will travel with you into your next relationship and with a new partner. These are highly visceral reactions to situations that rationality will not clear away unless the phantoms that are driving this behavior are identified and addressed. It is important to realize that conflicts more central to issues of attachment and commitment will evoke not only a greater threat response from you or your partner, but are more likely to be the structural fault within your relationship and will be a leading candidate for that relationship failure. That is, unresolved emotional issues have a markedly disproportional negative effect on the health and viability of your relationships and as leaders and managers of our relationships we have a responsibility to lead and manage these.

The Nature of Conflict Avoidance

Much like the real issues driving emotional conflicts, conflict avoidance hides several significant motivators to avoid conflict interactions and serves as a good analogy to the hidden emotional issues behind conflicts. Most people can relate to a very basic element of conflict avoidance just because of the very nature of conflict itself; that it is absorbing, energy-consuming and honestly we want to believe that we have better things to do… but is that truly why we avoid conflict, or are there other issues that are really motivating us from venturing there? Would it be more true to recognize that we may be lacking conflict skills and have had a history of poor utilization of those skills and almost no recognizable ability to manage conflict in a healthy and productive way? Are we too afraid, feel too vulnerable or unsure how to bring to the light of day deeply guarded emotional issues with our partner? Are we honestly too insecure about the nature and true character of our relationship to test it in the crucible of conflict and are afraid to find out the reality of where it stands? Understanding these and any other motivator you may have to avoid conflict will be the first step you take to managing conflict within any relationship.

A Lack of Social Fluency

As children we go through the process of learning and developing a large number of social skills facilitating our interactions with others. One of the most important, but seldom taught or developed is conflict skills. And like all skills, unless as adults we continue to develop, nurture and hone our abilities, we’re slaves to the maturity skill level of our abilities of when we initially learned them, regardless of our actual age. It’s why you’ll see fully grown adults resorting to acting like children, because they honestly have no real ability to do otherwise. Their skill set is limited to that of a child’s. On a fundamental level the ability to hold constructive and healthy conflict sessions is a mark of maturity and one relegated to a fully developed adult. Children need to be taught the critical skills of collaborating with others, restraining anger escalation, rejecting shutting down and emotional withdrawal as a viable conflict management strategy and avoiding or changing destructive behavioral patterns of aggression, to resolve or manage conflict. If as an adult you have not developed those, have positive experience utilizing them and have confidence in your ability to enact these abilities, it’s time you sat down with your inner-child and have a heart-to-heart about developing them.

Emotional Gateway

In an emotional conflict people rarely convey the needs at the heart of the problem; the words being said isn’t what your partner is trying to communicate, the issue being addressed, isn’t really the true issue, as there is often a bigger issue behind a closed emotional door, that contains a very large emotional elephant. If we really listen to our partners, not only in what they are saying to us, but in the patterns of behaviors that bring us back to this same very place, time after time, we may come to realize that they are in fact bringing us to an emotional gateway. We ourselves may not even be aware of how deeply a particular issue from our past affected us, until a situation involving conflict has occurred to uncover it. Partners that don’t trust themselves, have the ability or established an operating pattern and history to discuss pertinent, at-risk issues appropriately will often utilize inappropriate methods to advance an issue into the forefront. They will start a minor conflict to segway the discussion into a larger and more important issue, that they feel inadequate discussing, often called a lead-in. A partner who fears holding a particular discussion due to fears of evoking abandonment issues, relationship flight (you leaving her) or heightened emotional insecurities, may in fact deny the presence of hidden issues, even when directly asked (she may not actually be even aware of it herself). We should be cognizant of this possibility and book mark emotional conflicts, so that if we keep returning to them, we can realize that there truly is something else there, even if our partner is unwilling to openly address it, or the fact we can’t see it. In such a case, finding and knocking on these emotional doors may not be enough. Our partners may continue to deny their existence. In such cases, it is not our responsibility to open those doors, it is our partner’s. If they choose to keep them shut and us out, we can only identify that we were aware, willing and offering a safe environment for them to share with us, but they are ultimately accountable for not doing so. Regrettably these issues tend to be the leading cause for relationship failures, known or otherwise and that is of their making, not ours.

The Crucible- a Test of Character

Emotional conflicts within relationships test the character of the relationship itself and can tell us as much about the relationship, as it does the individuals within the conflict. Just as we can deduce an individual’s social fluency by observing their social skill mastery, we can evaluate a relationship’s strength, health and vibrancy by observing how conflict is handled, regarded and managed within the relationship. Is the conflict not only addressed in a manner which seeks resolution by both partners, but do the partners separate the individual from the issue with tact and respect and do the partners utilize the source of conflict for greater understanding and comprehension of their partner? When done so, conflict can be a tremendous opportunity to lead to deeper respect, trust and intimacy. Conflict tests relationships and individuals more rigorously than other forms of interactions and can be very frightening because of it, but by developing our and our partner’s ability to handle, manage and constructively resolve conflict can we gain honest confidence in our relationship’s true strength and character, by having navigated through it.

Conflict Cost

We must learn to manage conflict because the risks involved in not doing so are very real and very, very costly. Appropriate conflict management prevents physical and psychological aggression within intimate relationships. We are vastly less likely to lash out with physical violence, in releasing engulfed rage and anger that has built up rapidly within a spiraling and unrestrained conflict setting. We are less likely to be physically domineering and physically aggressive, in an attempt to control or manage a situation where our skill sets have failed us. We are less likely to commit emotional and psychological harm in delivering vicious and insidious personal verbal attacks in moments of lost self-regulation. We are less likely to lose relationships that we have invested heavily in emotionally, physically, sexually, socially and financially. Beyond the total sum cost of any failed relationship, the cost of not developing conflict management skills is that this lack of ability will likely be handed down from Father to child. Parents that manage conflict appropriately are less likely to neglect or abuse their children and are more than likely to pass those positive behavior skill sets down to their children. The same hand that guides the Mother will be the same hand that guides his children.

Managing Unspoken Expectations

Titanic Model

 

 

 

 

 

 

 

(A man surveying the results of an iceberg named ‘hypergamy’)

“Expectations that go unspoken do not infer consent.”

 Icebergs of Navigational Routes

Unspoken expectations, conditions, rules and obligations are like icebergs to the navigational routes of our relationships with others. They lurk in the byways rarely seen or noticed, and if so typically at a distance to become a natural part of one’s emotional landscape and an element forming your context for being. We sail past, around and quite often through these emotional berg flows with little consequences to us or our relationships until that frightful day when we strike one. And like icebergs themselves, what is visible to the eye is only a portent to the massive formulations that lies below the surface.

Obligated Servitude

We all have and created expectations for ourselves, our relationships and have projected those onto our partners. We have the natural tendency to expect the significant people in our lives to behave in a manner envisioned and internalized, to include operating in synchronicity with us, with little thought, planning or management, yet we cannot in all honesty and with integrity expect our partners to read our minds, pick up on every nuance of reflective or reactive body language, to read between the lines of what we say or do, or to fully understand and comprehend us, if we do not trust and respect them enough, to share and discuss what ails us or what we expect of them. Failing to do so is unfair, unhealthy and unwarranted and is a lazy, self-absorbed form of passive-aggressiveness behavior, that delegates the responsibility and accountability that is our own to others, without the courtesy or respect of open acknowledgement of those facts. It is a clandestine form of negotiation that sets our partners up for failure, obligation and servitude. These clandestine obligations create an incredible burden of pressure to recognize, understand and anticipate, that leaves even the most astute and capable partner drained, frustrated and ultimately overwhelmed. Ultimately it is a sign that we don’t respect ourselves enough to be willing to openly present, discuss and negotiate with our partners, what we feel, what we believe and what we expect. Sadly any relationship not built on respect, care and understanding is one poorly built and crafted, especially the one we create with ourselves, as that relationship is the one that gets projected to the world and our partners.

Crossed Boundaries

When someone does something that is in deep contrast to the standards, boundaries and beliefs, regarding behavior and consideration, we often feel deeply hurt, betrayed, angry and confused at this display of lack of consideration and care. It is natural and common to withdraw emotionally from the relationship and perceptions of a relationship change when there is a contrast between the ideal and reality. Furthermore resentment builds, as a result of any unspoken breaches of values that goes unaddressed. We naturally resent the transgression and now ourselves for not demonstrating the fortitude to embrace our own truth, with our partner, in an honest and open way and is then compounded with each additional occurrence or remembrance. This is a progression of emotional responses that sets off a chain of reaction, much like a domino cascade that spreads and leads towards the end of the relationship, such as a brush fire leads to devastating forest fires. Instead we should stop keeping the emotional peace of silence and honor ourselves by speaking up and speaking out.

Unrealistic Expectations

When we hold unrealistic expectations of and for our partners, we are in essence not seeing them for who they truly are or the reality of what we are asking of them and needing. It is a form of invalidation when we reject our partners, their efforts and investment in us and our relationships when we hold expectations that they cannot achieve. The greater the degree of disparity between what is expected and what is achieved is just the initial basis of frustration, which is sure to snowball to a larger magnitude of consequence. When unrealistic expectations are systemic and form an institutional element within a relationship, it is a sure sign that the partners are an inappropriate fit for each other, but instead of honestly looking at the true cause of the issue and resolve the relationship appropriately , we cling to our failed choice of a partner and relationship, and seek to control and brutally dominate it into submission, rather than face reality and release our partners appropriately with care, consideration and respect. When we hold unrealistic expectations of our partners, fail to recognize and utilize appropriate methods to resolve the relationship, should we ever be surprised when our partners after so much invalidation, disrespect and inconsideration on our part, choose to resolve the relationship inappropriately instead?

Conflict as a Vehicle of Awareness

Not all unspoken assumptions, expectations, rules governing behavior that sabotage relationships are known. In fact, there tends to be three categories that they fall into; the first is the spoken and conscious, which tend to be boundaries which are culturally held, known and actively expressed to our partners. The second is what is unspoken but known consciously, some of these I’ve just written about. The third is something that is unspoken and consciously unknown to us. It resides within us, without our conscious awareness of it. We simply don’t see it until it is upon us. Even then, like icebergs in the dark, we may not even recognize the entire mass and reality of what is before us, as we respond to the violation or transgression, with unexpected hyper-sensitivity on our part. It is at these moments that we should recognize our own emotional reaction as a signal to stop, look and listen to the source of where these emotions are coming from. Looking into the source of these emotions via psychological self-analysis and relationship autopsy, is an incredible starting point for determining what the underlying issue and concern is. Frequently they don’t reside or originate with our partners or the perceived transgression, but from our own past and development. It is only after consciously acknowledgement, acceptance and be willingness to account for these emotions, that we then progress to sharing them with our partner, utilizing relationship skills of conflict management, in communicating emotional needs, having a critical conversation, and setting boundaries with them. In doing so, we take on the accountability and responsibility of securing our own happiness and creating the life we really want. It is a process that is worth the investment not only for our relationships and partners, but individually for ourselves.

Relationship Management

Relationship manager

 

 

 

 

 

“Think ahead.  Don’t let day-to-day operations drive out  planning.”

 

The common nature of management…

We manage things all the time; our time, our energy, our resources, etc… some things need more attention that others and what gets our focus is a form of management. Managing issues through crisis or repeat crisis’s is a form of management, and so too is procrastination. While on the surface of it most of us would recognize that both of these are probably not the most appropriate or effective, but we all do it, even though we understand that there are other ways to seek out better results, in a more efficient and effective manner. People don’t need deep expertise and experience to understand the simple concepts and framework of management, when applied on a regular basis will produce dramatically superior results, we just need a general awareness of the principles and a consistent approach at implementing them over time, to develop behavior patterns that are in sync with those actions.

Simple things over and over again…

Management is boring. Really boring. It is about performing a series of tasks over and over again to gain a determined result, while maintaining and retaining staff. Boiled down to the simplest charge; good managers achieve results while retaining people… While this may sound very simplistic, because it is, it does not underscore the depth and breadth of complex issues, competing demands and hidden expectations surrounding any management function on any level, but it is what we ultimately are striving for…

It’s about people…

Business’s have increasingly recognized this for over a century now… as society has moved past the Industrial Age and well into the information and knowledge economy, businesses have become more and more cognizant of the importance of management and social skills are to the bottom line. While efficiency management, then project management were driving themes in management theory, successful business have recognized that good managers and leaders are the single most important group for determining whether an organization succeeds or fails… So too with relationships. The ability of partners to think and act like managers by developing a solid relationship with their partner, establishing clear and open lines of communication, appropriately leading by forming a consensus through collaboration building, being accountable for decision-making by seeking out and providing direct feedback to and for each other, while reducing fear, deepening trust and increasing respect have a much higher chance of achieving their relationship goals than do couples who do not. They will have a ‘business’ that runs more smoothly, are happier and more satisfying than those that fail to.

Management as craft…

Management is a craft. It take time to learn the basics, to develop real world experience and to foster the individual culture of self-development and improvement. You will make mistakes in judgment, errors of execution and negligence of action. There’s nothing wrong with making a mistake, but you make things worse by staying blind to your own errors without correction. It is hugely important to make daily mindful choices of actively practicing what we have learned and started to develop with others that surround your life. Strong competent managers are not simply born, they are developed; through hard work, careful analysis of their experiences and relentless self-education. It is a relationship craft that doesn’t get a lot of press or attention until they are missing… and when it is, benign negligence isn’t so benign.